Trust & Safety · 19:36

Safety Tips

Last updated · July 2, 2026

Your safety is important to us. While 19:36 is designed to help people create meaningful connections, it's important to take precautions when interacting with others online and offline.

Protect your personal information

Take your time before sharing personal details with someone you've just met. Avoid sharing:

  • Home address
  • Workplace information
  • Financial details
  • Passwords or verification codes
  • Government-issued identification
  • Personal information about family members

Keep conversations within the app until you feel comfortable and confident.

Watch for red flags

Be cautious if someone:

  • Asks for money or financial assistance
  • Avoids video calls or identity verification
  • Rushes conversations off the platform
  • Shares inconsistent personal information
  • Pressures you into quick decisions
  • Makes you feel uncomfortable or unsafe

Trust your instincts. If something feels wrong, it probably is.

Verify before you trust

Before developing a deeper connection:

  • Take time to get to know the person
  • Use video calls when possible
  • Ask questions and look for consistency
  • Be cautious of very limited profiles

Authentic relationships take time to build.

Meeting in person

When meeting someone for the first time:

  • Meet in a public and busy location
  • Tell a friend or family member where you're going
  • Arrange your own transportation
  • Keep your phone charged and accessible
  • Stay aware of your surroundings
  • Leave immediately if you feel uncomfortable

Never feel obligated to stay in a situation that does not feel safe.

Be careful with financial requests

Never send money, gift cards, cryptocurrency, or financial information to someone you met online. Scammers often create emotional connections before requesting money.

19:36 will never ask you to send money directly to another user.

Respect boundaries

Healthy connections are built on mutual respect. Remember to:

  • Respect personal boundaries
  • Communicate honestly
  • Accept rejection gracefully
  • Avoid pressuring others
  • Treat everyone with kindness and respect

Use block and report features

If someone violates our guidelines or makes you feel unsafe:

  • Block the user immediately
  • Report the account through the app
  • Contact local authorities if necessary

Reports help us protect the entire community.

Protect your account

Help keep your account secure by:

  • Using a strong password
  • Not sharing login credentials
  • Enabling additional security features
  • Logging out of shared devices

In case of emergency

If you are in immediate danger or believe a crime has occurred, contact local emergency services immediately.

19:36 is not an emergency response service.

Stay safe, stay smart

Building meaningful connections should be exciting, enjoyable, and safe. By staying aware, protecting your personal information, and trusting your instincts, you can help create a safer experience for yourself and the entire 19:36 community.

Stay safe out there.

Questions or concerns? Our Safety Team is always here for you.

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